Frequently Asked Questions
Why stay in a villa and not a hotel?
Disney hotels can be very expensive, for less than the price of one
hotel room you can have use of this luxury villa with your own private
pool, full equipped kitchen, game room, laundry room and everything you
have at your own home. Our villa is superbly equipped to make your
Where do we pick up the key?
There is a lock box in front of the door. You will be given the code to
retrieve the key. Arriving late? Not a problem. You can check in any
time you want, there is no need to find the office to pick up the key.
What if we have a problem with the villa while we are there?
We have a locally based management company that will sort out any
problems that may arise. They also have a 24 hour emergency number. The
management company details will be sent along with lock box code and all other access details
before you leave for Florida.
What do we need to bring with us?
Our villa is furnished and equipped to a very high standard to make it a
home from home. All bedding, pillows and towels are provided with the
exception of large pool towels which you will need to provide. We have a
washing machine and tumble dryer for your use so no need to take dirty
washing home; we even have an iron and ironing board at your disposal; we provide hair dryers in the bathrooms too.
If you have any questions regarding what you need to bring please don't
hesitate to contact us.
When is pool heat required?
If you are staying in the villa between October and May and intend to
use the pool, then take the heater option as during this time the pool
water can be quite cold. If you haven't taken the pool heat option but
decide on arrival that you want it please contact the management company
as soon as possible. In this event we cannot guarantee that the heat
will be turned on on the same day as your request.
Is a maid service included?
The villa is rented on a self catering basis. The villa is cleaned
before your arrival and again on your departure. For your convenience
and hygiene the villa is equipped with a vacuum cleaner, washing
machine, tumble dryer, dishwasher, mop, brushes etc. If you would like a
mid term clean during your stay this can be arranged at an additional
Do I need a rental car?
Yes!! To get the most out of Orlando a car is a must. It is very easy to
drive in Florida and the roads are well sign posted. Make sure that you
hire a car that is big enough for you and all your luggage.
Do I need travel insurance?
Yes!! As with all holidays / vacations we strongly advise you get full travel / medical / cancellation insurance.
Does the villa have its own phone?
The villa does have a phone, and local calls and long distance calls to
anywhere in the US and Canada are free. The phone will also take
incoming calls and you will be given the villa phone number before you
travel so family can call you if you wish.
I have more questions regarding your home, can I just speak to someone?
We are only too happy to speak to you, please feel free to contact us.
OK I'm convinced, so how do I book your Villa?
That's easy! Please simply follow our Booking Procedure.